Online payment, 24/7 key drop off/pick up, bodywork chatbot, instant messagingComplete your Fleetback App solution
with these options !

Select an option to find out the benefits!

Fleetback Online Payment
Online payment

Online payment

Your customers pay for works online to speed up vehicle restitution and make the process 100% digital

  • Your customers receive the electronic quote and can pay directly online the total or a deposit of the works they accept.
  • Your dealership and your customers can download an invoice as proof of payment.
  • You receive a payment notification in order to validate and start the works
  • The module includes a payment management system
  • Vehicle restitution is faster and requires no contact

In addition to this option: the 24/7 key drop off/pick up solution offers complete autonomy to your customers and 24/7 access to your dealership.

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Online payment

24/7 key drop off/pick up

Your dealership stays available to your customers beyond your opening hours

  • Your customers can drop off and pick up their car or replacement vehicle at any time of the day
  • Secure lockers outside your dealership offer your customers complete autonomy via their smartphone
  • Notifications indicate the instructions to follow according to the progress of the file (documents to be transferred, access to the safe, next steps, location of the vehicle)
  • The web platform and mobile application include a management system for safes, appointments and documentation
  • You receive alerts on the status of the file, the appointment and the safes

The online payment option makes the process even faster and requires no contact.

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Fleetback Chatbot
Online payment

Bodywork chatbot

Accelerates and facilitates the handling of accident situations thanks to a better preparation of appointments

  • This virtual assistant, available 24/7 allows your customers to contact your dealership anywhere, anytime
  • The conversational agent asks a few questions via a Chatbot in order to prepare the file
  • The system completes a bodywork intervention in Fleetback
  • The client receives a quote and an estimate of the works without going to the dealership
  • Less manual tasks and time spent on the phone
  • Anticipation of works and better management of the workshop schedule
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Fleetback Whatsapp Pro
Online payment

Instant messaging

Stay available at all times and instantly for your customers via instant messaging

  • Interact directly with your customers via the instant messaging application integrated into Fleetback App (mobile and web)
  • Communicate even more quickly and personally via instant chat (two-way communication)
  • Send your vehicle presentation videos or explanation of additional work via instant chat (in addition to text message and emails)
  • Your customers receive your messages in their instant messaging application with the name of your dealership (trusted sender) and you will be notified when they read and respond
  • Complete the vehicle and customer history with all the communications (SMS, emails, instant messaging) listed in the intervention and in the customer file (CRM)
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