Fleetback After-Sales - Fleetback

Solutions

Our products

Solutions

Our products

Fleetback After-Sales

More than a video tool, our After-Sales solution allows you to
take control of your workshop and processes.

Some highlights of our After-Sales module

Sending photos/videos

Starter Pack

Send photos and videos per SMS and/or email.

Online works approval

Starter Pack

Send your customers checklists with works to approve or reject online - easy as pie.

Online payment

Standard Pack

Ask for the payment of a deposit or the full works online, thanks to our integration with Stripe and BMW Pay.

Statistics

Standard Pack

Get weekly/monthly statistics of your dealership performance, set and track KPIs.

Chat

Premium Pack

Unlock live bidirectional communication thanks to our integrated chat.

Status tracking

Premium Pack

Send your customers the live status of their vehicle and alert them automatically when it is ready for pick-up.

For your customers

Get your customers' full trust thanks to personalized video messages explaining what’s going on with their car, a checklist to approve the works to perform on their vehicle, and the complete overview and status of their car.

For your dealership

A modern and easy-to-use app, helping you stand out in such a competitive market throughout the entire customer journey. Enhance performance, save time, boost cross-selling and improve customer relationships all at once.

Trusted by the industry leaders

ALD Automotive
Audi
Autopolis
Bayern Auto Sport
Bilia-Emond
Bilia
BMW
BMW Motorrad
BYmyCAR
CAR Avenue
D'Ieteren
Edenauto
Emil Frey France
Ford
Hyundai
Losch
Groupe Maurin
MINI
Müller Gruppe
MyBMW App
Senger
Volkswagen

Case studies

Here are a few examples of what we do.

ALD: Bespoke app development

ALD is the leader in the vehicle leasing and fleet management market in Luxembourg, with a market share of nearly 30%. Founded in 1985, ALD...

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Bilia: Multi-country customer satisfaction

Bilia is one of the most successful car dealership chains in Europe with 134 facilities throughout Sweden, Norway, Germany, Luxembourg and Belgium. Their network represents...

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